App Redesign - Splitwise
App Redesign - Splitwise
Based on Fundamental Needs by Pieter M.A. Desmet & Steven F. Fokkinga
(Desmet, P.M.A. & Fokkinga, S.F. (2020). Thirteen Fundamental Psychological Needs. Delft: Delft University of Technology. ISBN 978-94-6384-185-6.)
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ID4210 - Product Understanding, Use & Experience​
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Semester 1 - DfI Masters @TU Delft
October 2022
Tools Used - Figma ​
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This project is a part of the course ID4210 Product Understanding, Use, and Experience. Design for Emotion focuses on designing a service with 13 fundamental needs defined by (Desmet, P.M.A. & Fokkinga, S.F. (2020).
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I chose to redesign Splitwise. Splitwise is a mobile app and a web platform to help users to split expenses in a group. It helps in reducing complexity, and awkwardness in groups while splitting up and it is easy to use. In the first redesign, the focus was on defining current psychological needs and exploring how the app could be redesigned using the 13 fundamental needs.
Splitwise's redesigned feature will focus on security and integrate with bank apps for a seamless payment process. Users can settle up and transfer money within the app, instead of just recording payments or using separate apps. This integration provides more convenience, security, and simplicity for users. The app also saves payment information and friend's details for future use and generates transfer slips as proof of payment.
Current Design
Redesign - Process of Initiating the Payment
The second redesign focused on defining three motive dilemmas and creating a redesign based on one of those.
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- I want to add this expense to the group to maintain the budget (Morality & Competence) but I also think it’s okay to treat your friends sometimes (Recognition & Community).
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- I want to settle the expense that I owe (Morality) but I can also wait for my friends to do some payment on my behalf and reduce what I owe (Comfort).
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- I want to send a reminder to a friend to pay me the owed amount (Security) but I also don’t want to appear that I am begging for money (Relatedness).
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Existing Situation - Sending a reminder to a friend to pay
Sending payment reminders to friends can be awkward, and the email notification feature in Splitwise can feel too formal. To address this, a redesign could be developed that considers the emotions of different users. A more personalized approach could involve allowing friends to send reminders with a custom message and a predetermined timeline for repayment, agreed upon when the group is formed.
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Sending a personalised message
Timeline Flexibility for group